Frequently Asked Questions
Everything you need to know about your Bradley Smoker style journey.
What is the standard shipping timeframe for orders?
We typically process orders within 1-2 business days. Standard shipping usually takes 3-7 business days depending on your location within the continental United States.
How do I return an item that doesn't fit?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Simply visit our online return portal to generate a prepaid shipping label.
Are your materials sustainably sourced?
At Bradley Smoker, we prioritize quality and ethics. 80% of our current collection is made from organic cotton or recycled polyester, and we are working toward 100% sustainability by 2026.
Can I exchange an item for a different size?
Yes, we offer free exchanges. If the size you ordered isn't perfect, you can swap it for a different size via our returns center at no additional shipping cost to you.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay.
How should I care for my Bradley Smoker apparel?
To ensure longevity, we recommend machine washing your garments in cold water with similar colors and tumble drying on low or hanging to dry.